Note: In order to install the update, you need to log in with the same Apple ID you used to download the app. If you continue experiencing issues with updating the app, please contact Apple Support. Delete Spark and install it from the App Store.Restart your device > Open the App Store app > search “Spark” > tap Update, if it doesn’t help >.Restart the App Store: log out of and log back into your App Store account > search “Spark” > tap Update, if it doesn’t help >.Open the App Store app > search “Spark” > pull-to-refresh the page > tap Update, if it doesn’t help >.If there is a new Spark version, but it is not available in the Updates section, we’ve noticed that the following steps might come in handy: If Spark doesn’t update in the App Store, here are Apple 's recommendations on this issue. Issues with updating Spark in the App Store If there are issues with downloading the app from the Google Play Store app, here are Google’s recommendations. If the Spark app can't be downloaded, first of all, please make sure your device meets the following requirements: Remove data from Spark & request data copy or deletion.Spark Email Privacy: Everything you Need to Know.Change calendar notifications and appearance.Enable the IMAP Protocol for Gmail and G Suite Accounts.Can’t Connect to a 126.com or 163.com Account.Cannot Add an Exchange or Office 365 Account.Issues with installing or updating Spark.
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